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THE ART OF WELL-BEING

“Our vision is to inspire greater wellbeing within the luxury resort space, leading a new wave of wellness nomadism through consciously curated programmes.”

REDEFINING LUXURY

The demand for personalised wellness experiences is rising. Are you ready to meet the opportunity?

In the wake of the pandemic, a demand for wellness has grown exponentially, with a new class of guests emerging called the wellness nomads. These are typically wealthy individuals who spend significant time living and working at luxury resort properties that are oriented toward wellness and life-enriching experiences.

 

We can help you meet this growing demand by raising the bar on your wellness programmes.

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Working together with your team we will elevate the three pillars of your wellness offerings:

1. Nourish with Naomi: Elevate your breakfast offering to provide more nourishing and vibrant
options for the health conscious, covering a variety of dietary restrictions, preferences and intolerances

2. Train the Trainer Programme: Implement training standards to ensure a base line of knowledge, while developing signature programmes to provide structure and confidence

3. Master Trainers (Visiting Practitioners): Deliver elevated guest experiences and retreats, inspire the team, and also generating unique and inspiring social media and thought leadership content

NOURISH WITH NAOMI

Objective - Optimise the current breakfast offering by providing new exciting and innovative healthy breakfast options that present nourishing variety.

Method - Onsite training and development in which Naomi will consult with resort’s gastronomy team to achieve the following:

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  • Research and analyse the resort’s local and seasonal fresh ingredients combined with well-known superfoods, as well as the current experience via guest reviews and staff feedback.

  • Design and create a full menu with assistance from the breakfast Head Chef that is tailored to the resort’s region and suitable for a range of dietary styles, including: Low-carb, Vegan, Vegetarian, and Gluten, Sugar & Nut Free. The recipes will also address detoxifying and immune supporting qualities.

  • Train and implement with the team on the new recipes, ingredients and techniques, as well as the importance of food safety in kitchen prep areas when dealing with intolerance’s and vegan dishes.

  • Style and arrange the breakfast buffet in collaboration with the gastronomy team to provide correct labelling and mandatory signage, ensuring accurate information on allergens.

Objective - Raise the standard of service and knowledge level within your team and develop experiences tailored to the unique qualities of your resort.

Method - Onsite training and development experience in which Bolko will consult with your resort’s Gym Manager and trainers to achieve the following:

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  • Model and exemplify a high standard of training by performing one-on-one training sessions while staff shadow and observe.

  • Research and analyse the venue and facilities to understand their individual strengths and weaknesses, along with the staff to assess knowledge and skill level. Work closely with the Gym Manager to understand possibilities, challenges the resort has faced thus far and any particular guest requests and feedback/reviews.

  • Design and develop a bootcamp programme that is tailored to the resort’s facilities and its own natural environment to create a highly engaging and unique fitness experience.

  • Train and implement the fundamental principles of elite fitness training. During this phase the trainers will perform while Bolko shadows and critiques their technique.

TRAIN THE TRAINERS

MASTER TRAINERS
(VISITING PRACTITIONERS)

TRAIN THE TRAINER

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Objective - Bring leadership, inspiration and direction to the resort's fitness programme.

Method - Bolko and Naomi will undertake the role of Master Trainers at the resort, working with the brand as their exclusive resort client, to deliver the following outcomes:

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Design: Craft exclusive bespoke fitness programmes for your resort, including.

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Lead: Provide coaching and inspiration to the wellness teams.

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Practice: Deliver elevated one-on-one guest experiences while at the resorts.

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Elevate: Raise your resort’s profile within the wellness marketplace.

  • Signature Beginner, Intermediate and Advanced training programmes, designed to challenge and invigorate individuals at all levels of fitness.

  • Five sports specific programmes to enhance the guests' performance in their favourite activity: tennis, football, golf, cycling or running.

  • Exemplifying an elite approach to fitness and customer service.

  • Monitoring performance and implementation of new standards, practices and programmes.

  • Coaching team members over Zoom and emails throughout the year, being their knowledge and resource.

  • Reporting to the management team on progress and feedback.

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